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© 2009 Faisal M. Higgi & Associates Co. Ltd.
Quality Statement
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Quality Statement

Customer satisfaction is directly dependent upon a working philosophy incorporating goals and objectives which support the commitment of Faisal M. Higgi Group  to provide its Principals with services that continuously meet their needs and exceed their expectations.

  • Faisal M. Higgi & Associates Co. Ltd. aims to remain a leading Shipping Agency in the Saudi Ports Western region by continuous improvement and innovation, serving Principals from all over the world.
  • The Company is totally committed to achieving the highest management standards with particular emphasis on efficiency, reliability, experience and trust.
  • High standards of work are achieved through operation of a quality system which meets the requirements of the Quality Management Standard, ISO 9001:2008
  • Quality is the responsibility of everyone working on behalf of Faisal M. Higgi & Associates Co. Ltd., Compliance with the Policy, Procedures, instructions, rules and regulations is mandatory and binding upon all employees.
  • Identify, set and achieve the quality objectives at relevant functions by providing adequate resources, training and developing human resources.
  • Review Quality Policy periodically.